The figure is actually a lot lower if you go by SiteSell’s statistics. According to them, WA is hosting approximately 17,000 active websites. And if we take into consideration that many members have several websites, we start to see how low the true figure really is. There’s probably just a few thousand active members at most. Rather pathetic for something that’s been going since 2005, don’t you think?
The support in there is really hit and miss, which can be a bummer, as the quality of response you receive can vary greatly depending upon who replies, and it’s seldom you’ll get much from either of the head muckity mucks. They profess to be active in the community chat, but often times it’s a lot of “hey, great job…keep up the good work and you’ll be making money in no time” kind of fluff. Be prepared to do some Googling when you have a question.